Privacy Policy
Last updated: February 25, 2026
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, and encrypted password when you create an account.
- Payment Information: Payment details are processed by Stripe and NOWPayments. We do not store your full credit card number or crypto wallet private keys.
- Usage Data: Pages visited, features used, and interactions with the dashboard for service improvement.
- Technical Data: IP address, browser type, device information, and cookies for authentication and session management.
2. How We Use Your Information
- To provide, operate, and maintain the Eisphora service.
- To process payments and manage your subscription.
- To authenticate your identity and manage your account.
- To communicate with you about your account, billing, and service updates.
- To detect, prevent, and address technical issues or abuse.
3. Data Storage and Security
Your data is stored on secure servers provided by Supabase (PostgreSQL database hosted in the cloud). We use industry-standard encryption (TLS/SSL) for data in transit and Row Level Security (RLS) policies to ensure data isolation between users. Passwords are hashed using bcrypt and are never stored in plaintext.
4. Third-Party Services
We use the following third-party services that may process your data:
- Supabase: Authentication and database hosting.
- Stripe: Payment processing for card-based subscriptions.
- NOWPayments: Cryptocurrency payment processing.
- Vercel: Application hosting and serverless functions.
- Deribit: Source of options market data (no user data is shared).
5. Cookies
We use essential cookies for authentication and session management. These cookies are required for the service to function and cannot be disabled. We do not use advertising or tracking cookies.
6. Data Retention
We retain your account data for as long as your account is active. If you delete your account, your personal data will be removed within 30 days, except where retention is required by law (e.g., payment records for tax purposes).
7. Your Rights
You have the right to:
- Access your personal data stored by Eisphora.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Export your data in a portable format.
- Withdraw consent for data processing where applicable.
8. Children's Privacy
Eisphora is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact
If you have questions about this Privacy Policy, contact us via Telegram.